Terms of service

Welcome to Natrille. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree, please do not use our site.

1. Use of Our Website

You must be at least 18 years old to make a purchase on our site. By using Natrille, you confirm that all information you provide is accurate and that you will use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to any part of our platform

• Reproduce, distribute, or exploit any content from our site without written permission

2. Products & Orders

We reserve the right to limit quantities, refuse orders, or discontinue products at any time. Product descriptions, images, and pricing are as accurate as possible, but we do not warrant that all information is error-free. If a pricing error occurs, we reserve the right to cancel the affected order and notify you promptly.

All orders are subject to availability and confirmation. We reserve the right to cancel any order for any reason, including suspected fraud or policy violations.

3. Payments

All prices are listed in USD. By placing an order, you authorize us to charge your chosen payment method for the total amount, including applicable taxes and shipping fees. Payments are processed securely through Shopify’s platform. We do not store your full payment details.

4. Shipping & Returns

Shipping and return terms are governed by our separate Shipping & Returns Policy, which is incorporated into these Terms by reference. By placing an order, you agree to those terms.

5. Intellectual Property

All content on the Natrille website — including text, graphics, logos, images, and product descriptions — is the property of Natrille and is protected by applicable copyright and trademark laws. You may not use, copy, or reproduce any content without our prior written consent.

6. Disclaimer of Warranties

Our products and website are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our website will be uninterrupted or error-free, or that products will meet every individual’s expectations. Beauty products may have varying results depending on individual skin types and conditions.

7. Limitation of Liability

To the fullest extent permitted by law, Natrille shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount paid for the order in question.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our site, you consent to the collection and use of your information as described in that policy.

9. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are published constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Florida, USA.

11. Contact Us

If you have any questions about these Terms, please reach out to us:

Natrille

Email: support@natrille.com

Website: www.natrille.com