Shipping Policy

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays) after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (USA)

We currently ship to all 50 U.S. states. Estimated delivery times are as follows:

 

Shipping Method	Estimated Delivery	Cost
Standard Shipping	3-7 Business Days	Estimated at checkout

Delivery estimates begin from the date of shipment, not the date of order. Delays may occur during peak seasons or due to carrier disruptions outside our control.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your package directly on the carrier’s website or through your Natrille account. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

Shipping Address

Please ensure your shipping address is correct at checkout. Natrille is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@natrille.com; we can only make changes before the order is dispatched.

Contact Us

If you have any questions about our Shipping & Returns Policy, we’re happy to help.

Natrille Customer Support

Email: support@natrille.com

Website: www.natrille.com